AI 시대의 조직 전환

In collaboration
with Accenture



  Industries in the Intelligent Age

Organizational Transformation
in the Age of AI: How Organizations
Maximize AI’s Potential

W H I T E P A P E R
M A R C H  2 0 2 6

Images: Adobe Stock, Getty Images

Contents


Reading guide                                                    3

Foreword                                                        4

Executive summary                                                 5

Introduction                                                      6

Focus 1 Real-time, individualized CX                                   7

Focus 2  Efficient and resilient operations that adapt and evolve              13

Focus 3 Accelerated R&D and breakthrough innovation                    19

Focus 4 Predictive, AI-powered strategic planning                        25

Focus 5 Data-driven, personalized talent experience and workforce planning   30

Key principles enabling adoption at scale within organizations               36

Conclusion                                                      38

Contributors                                                     39

Endnotes                                                       40





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                           Organizational Transformation in the Age of AI: How Organizations Maximize AI’s Potential   2

Reading guide


                    The World Economic Forum’s AI Transformation      Each paper offers a practical, executive-level view
                          of Industries initiative seeks to catalyse responsible     of what transformation looks like on the ground,
                         industry transformation across industries and         drawing on real-world case studies, leading
                          society. It advances understanding of artificial           practices, emerging data from across industries and
                            intelligence’s (AI) impact on business and