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Global Lighthouse Network:
Rewiring Operations for
Resilience and Impact at Scale

W H I T E P A P E R
J A N U A R Y  2 0 2 6

Images: Unsplash +, Getty Images, Adobe Stock

Contents


Foreword                                                     3

Executive summary                                              4

1. Celebrating eight years of the Global Lighthouse Network               5

    1.1 Continuous evolution of the Network                          6

    1.2 Global expansion of the Network                             8

2. Operational resilience in a new world era                           11

    2.1 Building foundations for network agility and scale                12

    2.2 Empowering people to thrive in a digital world                  19

    2.3 Scaling-up impact with collaboration and purpose               26

3. Trends in technology: Lighthouses and the agentic revolution           29

    3.1 Mastering AI adoption: from hype to scalable assets             29

    3.2 Cognitive factories: staying value-backed with                  34
       human-centric AI

    3.3 Cognitive networks: orchestrating value chains with AI            39

4. Rewiring operations for Lighthouse levels of performance at scale       42

    4.1 Accelerating digital transformations network-wide:               44
        core enablers of the Lighthouse blueprint

    4.2 Three archetypes of successful scalers: illuminating a way         49
        out of the “scaling slump”

Conclusion                                                   52

Contributors                                                  53

Endnotes                                                     54





Disclaimer
This document is published by the World Economic Forum       The Global Lighthouse Network (GLN) is the leading industry
as a contribution to a project, insight area or interaction.        movement celebrating the world’s top-performing production
The findings, interpretations and conclusions expressed         and operations sites. Network members showcase proven
herein are a result of a collaborative process facilitated           performance increases and achieve operational excellence
and endorsed by the World Economic Forum but whose          across five categories: productivity, supply chain resilience,
results do not necessarily represent the views of the World          sustainability, customer centricity and talent. GLN is a World
Economic Forum, nor the entirety of its Members, Partners       Economic Forum initiative co-founded with McKinsey &
or other stakeholders.